5 march 2018-31May2018

"Multivac Ukraine LLC"

Customer service specialist

Responsibilities and Duties:

• Managing and controlling marketing budgets;
• Media Planning;
• Marketing materials design and production, cooperation with the external companies;
• Writing all types of corporate papers, press releases etc.;
• Creating materials and documents for corporate presentations and brochures;
• Communicating with association (EBA);
• Preparing company for trade shows (including International Trade Shows such as IFFA and INTERPACK) and conferences
• Organizing corporate events;
• Promotion through the Internet resources, SEO etc.;
• Coordination and organization of business-visits of foreign guests;
• Staff selection both independently and through recruitment agencies;
• Visa support for employees and customers;

20 December 2011- "SCA Hygiene Ukraine"

10 November 2017 Customer service specialist

Responsibilities and Duties:

• Fast and high-quality orders processing and entering shipping data into base (1C) with necessary documentation.
• Good communication skills(necessary for work with clients and different departments such as sales department, planning production, logistics, accountant and marketing departments, warehouse),solution of the questions connected with delivery and recall of products
• Monitoring account receivables, customer payment maintenance
• Documentation maintenance
• Monitoring sales rates and satisfaction level of the customers
• Coordination of logistics department activities, connected with on-time delivery and other requirements of customers
• Assistance in sales promotion
• Participation in conference and seminars
• Participation in programmers of professionals personnel development

14 January 2010- "SCA Hygiene Ukraine"

Office Manager

Responsibilities and Duties:

• Company Office Support
• Prepared meetings and correspondence with member representatives on upcoming meetings
• Prepared document invoices, including materials for payment of trainers
• Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing
• Organized mailing of monthly newsletter and business offers

January 2008 - June 2009

Baker& McKenzie - CIS, Limited

Legal Clerk

Responsibilities and Duties:

• Provided administrative and technical assistance to the professional personnel of the Office and to submit client- and Office-related documents to various third parties at the request of the Attorneys, as well as the various activity managers of the Office
• Carried out legal research and legal analysis
• Submitted documents to state agencies and private entities
• Participated, at the request of the Managing Partner or other Partner(s), in the business development activities of Baker & McKenzie, including the drafting of articles, legal updates and other publications
• Participated in conferences and seminars
• Participated, at the request of the Managing Partner or other Partner(s), in the professional development program of Baker & McKenzie, and generally to pursue the goal of the continuous improvement of Legal Clerk's professional skills
• When required by the Managing Partner or other Partner(s) of Baker & McKenzie, provide assistance on administrative matters to the management of Baker & McKenzie