My key responsibilities and achievements as a Scrum Master working in one of the feature teams in the enterprise FinTech project:
1. Played a key role in enhancing team performance and collaboration as well as addressing various impediments to ensure smooth team operations;

2. Conducted and effectively facilitated multiple project events (Sprint Planning, Sprint Review, Sprint Retrospective, Backlog Refinement, Scrum of Scrums, Product&Technology updates, and other work meetings with various project stakeholders focused on optimizing our ways of working, workflows and processes), contributing valuable insights and suggestions to enhance project efficiency;

3. Ensured Scrum adoption and fostered a productive and friendly environment based on Agile and Scrum values within the most productive team of the project;

4. Engaged in sprint and release planning, feature estimations, and backlog refinement, ensuring alignment with project release objectives and milestones and commitment to product goals;

5. Initiated and conducted regular team management activities, including individual 1-on-1 meetings, consultations regarding promotions and IDP plans creation, interviewing, onboarding/offboarding and team-building activities;

6. Gathered, analyzed, and reported key performance metrics to project stakeholders, providing insights into team performance and progress;

7. Collaborated effectively with other cross-functional teams on the project, managing cross-team dependencies and fostering strong relationships and alignment between teams to drive project success and delivery;

8. Took part in various theoretical and practical learning trainings, e-learning programs and workshops to improve my professional level as a Project manager and Scrum master and filled knowledge gaps in various aspects of Agile project management and Scrum implementation, Business and cross-cultural communication, DEI principles, GenAI awareness and other important topics.

As a Technology Manager in the Quality Assurance department, I performed various activities related to the company's work processes optimization within my technology stack. I managed to successfully implement in the QA department several programs aimed to optimize interview and hiring processes, promotion to new grades, rotation between projects and other work processes, created a detailed database of QA experts, developed in cooperation with specialists from other departments various important company-wide work policies.

Managing projects related to CRM systems, e-learning, e-commerce and SAAS platforms:

- arranging team's work, estimating projects' budgets, timelines and required recources,

- effectuating QA activities,

- ensuring timely delivery,

- negotiating with clients, investigating and clarifying projects requirements,

- translating French specifications.

• Managing projects related to the web development process,
  
• Arranging team's work,
  
• Estimating projects' budgets, timelines and required recources,
  
• Control of timely delivery,
  
• Negotiating with clients,
  
• Investigating and clarifying project requirements.

• Effectuating marketing research and strategy,
• Creating marketing materials, launching advertising campaigns, controlling ads efficiency,
• SMM activities,
• Creating business offers, communicating with foreign clients.

• Managing projects related to the web development process,
• Estimating required time and effort,
  
• Communicating with clients and team members in the CRM system,
  
• Preparing project proposals and invoices.

• Creating test cases, test suites,

• Executing tests for iPad application and web-based back-office,

• Managing the team of testers,

Functional, usability, security, configuration and localization testing of desktop and web applications.