Help Desk Engineer

PIN-UP.TECH is one of the directions of the international ecosystem PIN-UP Global, which operates in six countries — Ukraine, Poland, Kazakhstan, Cyprus, Peru, and Armenia. PIN-UP.TECH is the foundation of today’s international ecosystem of PIN-UP Global, the main products of PIN-UP.TECH are platforms for Ukraine and Kazakhstan. PIN-UP Global is an ecosystem of independent companies involved in the life cycle of various entertainment products. Ecosystem companies introduce innovative technologies, non-standard solutions for the development and scaling of products and services.

We are looking for a Help Desk Engineer to join our team.

Requirements:

• Experience in similar position 1 year;
• Knowledge of MDM solutions;
• Basic understanding of network technologies (TCP/IP, DHCP, DNS,VPN);
• Knowledge of OS (MacOS, Windows and Linux) at administrator level;
• Knowledge of Google Workspace;
• Experience with Jira, Confluence;
• Experience with deployment tools;
• Installation, configuration and troubleshooting software;
• Experience with modular repair;
• Experience with inventory systems;
• Good communication skills;
• English A2.

Responsibilities:

• Setup and support of office corporate network;
• Maintenance of office computers and office equipment;
• Stock management;
• Providing technical support to the company’s employees, including remote ones;
• Manage MDM, credentials, group policies, access rights.

Will be plus:

• Experience with license management.

Our benefits to you:

• An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

• Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

• Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

• Laptop & all necessary equipment for work according to the ecosystem standards;

• Paid vacations, personal events days, days off;

• Paid sick leave;

• Medical insurance;

• Referral program — enjoy cooperation with your colleagues and get the bonus;

• Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

• Free internal English courses;

• Sport benefit;

• Multiple internal activities: online platform with newsletters, quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and books lovers, board games cozy evenings, special office days dedicated to holidays, etc;

• Company events, team buildings.