Ця вакансія вже завершена

Вакансія закрита

HR People Partner

Київвул. Набережно-Хрещатицька, 10а

Company Background

Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Our Team is growing and we’re looking for a Junior/Middle HR People Partner who is ready to learn in HR operations such as talent management processes, implementation of HR initiatives, and enhancing team experiences. Key responsibilities include advising on HR matters, conducting performance reviews, and managing internal communications. A critical thinker with strong communication skills who is ready to contribute to a positive work culture.

The role will involve:

Talent Management and HR Processes:

Conduct a full cycle of talent management processes (onboarding and adaptation, performance review, probation period control, termination of agreements, etc.)
Implement and support new initiatives related to HRM (leadership educational programs, HR analytics, HR processes automatization)
Integrate and support existing HR processes and contribute to improvements in team members’ experience flow
Ensure that HR policies are understood and followed
Resolving complex people relations issues and addressing grievances
Providing cross-location support in set-up and utilizing company HR tools

Teams Performance and Development:

Work closely with management and people to improve work relationships, build a high-performance culture, and retention strategy
Actively support Team Leads/Operation Managers in their quest to set up and manage high-performing teams, help to identify and resolve issues before they affect teams’ performance
Establish and maintain trustful cooperation with the team, proactively interact with team members and be there when needed
Act as a main point of contact for all HR-related staff
Conduct regular feedback talks and performance reviews
Manage the performance appraisals held yearly for the team members, trial reviews, conduct 1-on-1 with team members to track engagement and satisfaction level
Be involved in personal development planning for the team members, hereunder Performance Improvement Planning, promotions, etc.

Internal Communication and Engagement:

Collaborate with the team in organizing corporate events and engagement activities
Manage benefits package
Prepare announcements for effective internal communication in EMEA
Review, moderate existing and initiate creation of new internal communities channels
Run activities in internal local channels, track the effectiveness, results and work on needed improvements
Manage internal communication calendar for EMEA location
Assist on facilitation of monthly general meetings for the EMEA team, including the creation of presentations, hosts preparation, quizzes, and other relevant materials to ensure engaging and informative sessions
Be involved in projects focused on optimization and improvements of internal communication, engagement, and recognitions
Support Monthly digests for Managers & Team members
Coaching Supervisors with advice to improve engagement in their teams

What will make you successful at the position:

Required 1+ years experience in Human Resourses or People Managing role. Additional experience in Internal communication or Marketing will be a plus but not necessary
Strong English communication and written skills
Experience using Bamboo HR or other relevant Personnel records administration tool (preferable)
Strong Google services and Excel knowledge
Experience in working with big volume data (extraction, analysis)
Good analytical and interpersonal skills
Proactive and positive approach

We offer: