Technical Writer

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D center in Kyiv, and are looking for top talents to join our team.

YOUR ROLE

• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Work with software developers, product managers, quality assurance engineers, and technical support engineers to develop technical documentation in English
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement

RESPONSIBILITIES

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Create and update integration documents for our services
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

REQUIREMENTS

• At least 2+ years of commercial experience in a similar role
• Proven experience working on complex software development projects
• Advanced English level

NICE TO HAVES

• Technical or programming background
• Experience in the online gaming/sports betting industry
• Fluent in more foreign languages

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, unlimited sick leaves, paid days on special occasions)
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support