Programme and Accountability Officer

MISSION:

The humanitarian aid organization Arzte der Welt e. V. is the German division of the international network Medecins du Monde/Doctors of the World (MdM). The 17 national members of the network implement domestic and international health care projects, currently almost 340 projects in 75 countries around the world.

MdM provides emergency medical aid in disaster and crisis situations, supports access to health care and, if possible, assists with reconstruction measures. The network is also active in risk reduction and preparedness as well as long-term development co-operations in neglected regions around the world that receive little public attention. MdM ensures that its health services are provided equally to the most vulnerable citizens, refugees, internally displaced people and host communities, regardless of their ethnic, social, religious or political background. 

MdM has been operating in Ukraine since 2015, targeting the most vulnerable communities and people by improving access and quality of health care services for the population. Since February 2022 MdM has restructured its setting in Ukraine and adjusted the programme accordingly. Currently MdM GE maintains a coordination office in Dnipro and field offices in Vinnytsia and Kramatorsk. The emergency response in Ukraine is currently implemented around two main components: direct delivery of services through multidisciplinary mobile units (including PHC, SRH, MHPSS and support to GBV survivors) to IDPs and strengthening the local health system through distribution of medicines and medical supplies to several hospitals and primary health care facilities.

GEOGRAPHICAL SCOPE OF INTERVENTION:

The Programme and Accountability Officer is based in Dnipro (with field visits to other MdM’s Germany locations).

ORGANIZATION CHART

Line Manager: Programme Coordinator. 

JOB SUMMARY

Under the supervision of the Programme Coordinator, the Programme and Accountability Officer is responsible for overseeing the implementation of the MdM Germany Operational Plan with a focus on quality and accountability markers, including data management, protection, gender and inclusion, and community engagement and accountability.

RESPONSIBILITIES DESCRIPTION:

Data Management

• Strengthen the data management system in place to optimize the collection, analysis and reporting of qualitative and quantitative data in lens of Age Gender Diversity (AGD) approach.
• Extend technical support to enhance data literacy and data management by promoting the integration of Accountability of Affected Populations (AAP) into all MdM Germany programmes in Ukraine.

Programme Planning, Monitoring, Evaluation and Reporting

• Ensures and verify the programmatic progress of the projects with use of appropriate monitoring methods/tools.
• Participates and ensures that protection considerations (e.g. for GBV) are in place during monitoring, to ensure that best practices regarding engaging with women and girls and with consent.
• Conducts monitoring and evaluation visits to MdM Germany locations in Ukraine and prepare the report from the field visits.
• Ensures that information needs, local capacities, protection concerns, the preferred solutions to needs, and preferred ways to provide feedback/ complaints are included in the assessment and in reports.
• Ensures data confidentiality and protection.
• Designs data collection tools including questionnaires to verify the implementation and to measure the satisfaction of the beneficiaries. With features - a) Collection of basic data about the beneficiary b) Verify that the beneficiary received the service within the duration of the project c) Measure the overall quality of the service and satisfaction of the recipient. 
• Contributes to donor reporting and provides cross-team support for quality reporting.
• Identifies program priority areas and provides inputs with the support of Programme Coordinator.

Technical and Operational Support

• Ensures that community engagement and accountability training, including what it is and basic principles of community engagement for accountability, is rolled out for MdM staff and partners.
• Supports in establishing communication channels, within communities, available for giving feedback and complaints.
• Provides technical support and build the capacity of MdM teams to include information sessions about MdM’s values and principles (Core Humanitarian Standards; the MdM Germany has zero-tolerance for Sexual Exploitation, Abuse and Harassment)
• Ensures about the implementation of a PDM or impact assessment component. 
• Provide guidance and inputs on data needs linked with quality and accountability indicators.

Communication and Coordination

• Participates in national working groups and clusters like AAP (Accountability to affected Population), PSEAH (Prevention of Sexual Exploitation Abuse and Harassment) and create linkage.
• Co-facilitates with the Programme Coordinator monthly meetings for updates and address operational challenges.
• Finds ways for community voices to be represented with the support of Communication and reporting Officer.
• Acts as a PSEAH focal person at mission level and performs all the necessary trainings to the staff.
• Provides guidance on AAP activities and have information on toolkits and resources available for the field teams.

Additional tasks

• Contributes to assessments of new locations in collaboration with Security and Liaison officers and Programme Coordinator.
• Contributes to the writing of project proposals.
• Performs other duties on request of the Programme Coordinator.

HIERARCHICAL & FUNCTIONAL LINKSHierarchical link: Programme Coordinator

REQUIRED QUALIFICATIONS:

Academic background: Degree preferably in social work, social sciences, gender, international development, public management and administration or other relevant related fields is required (Master in a relevant subject is considered as an asset).

REQUIREMENTS:

• Language requirements: Advanced English and Ukrainian
• Computer requirements: Proficiency in general office software and statistical applications (i.e., Kobo, ODK, SPSS)
• Equivalent Trainings: PSEAH, CHS, AAP

EXPERIENCE:

The successful candidate must have:

• Minimum 2 years’ experience in similar position or with comparable functional.
• Experience in programme development.
• Previous experience with INGO/NGO is an asset.
• Experience in developing and facilitating training and capacity-building activities is required.
• Willingness to travel between Oblasts and perform monitoring/field visits. 

COMPETENCE PROFILE:

• Ability to work quickly, under pressure, and with short deadlines.
• Necessity to manage priorities and to adapt them daily according to the context.
• Flexibility to adapt to changing requirements.
• Cultural sensitivity and ability to work in a multi-cultural environment.
• Ability to listen and share decisions.
• Good writing and communication skills.
• Team player.
• Alignment with principles and ethics of MdM Germany.

AVAILABILITY

Incorporation date: ASAP

Fixed term contract with possibility of extension depending on funding

Only applications submitted in English will be considered.

If a response to the application is not received within 15 days, such application shall be deemed rejected.

Our organisation welcomes people with disability to apply and be part of our team. The candidates with disability will be given an advantage during the selection process compared to the candidates with the same level of qualification.

Please note:

Doctors of the World promotes equal opportunities for all people. We adhere to a policy of positive regard for people who, due to a functional difference or social and/or cultural backgrounds, belong to groups that are underrepresented in the positions offered.

Therefore, no candidate who meets the professional requirements will be excluded from the selection process based on functional differences, social or cultural origin, race or ethnicity, sex, gender, or any other social or cultural characteristic.