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Gender Based Violence Programme Case Worker

30 000 — 40 000 ₴   depending on experience
HEKS / EPER Ukraine
2 дня назад
22 сентября 2023
В офисе/на месте
Полная занятость

HEKS/EPER is looking Gender Based Violence Programme Case Worker ( 2 position). Base in Kharkivwith the possibility of field trips.

Job objective

HEKS/EPER is implementing an emergency response focused on targeting the most vulnerable individuals and IDPs in Ukraine. HEKS-EPER will target 50,250 of the most vulnerable individuals in Kherson, Mykolayiv, Zaporizhzhia and Kharkiv regions (Oblasts) with immediate unconditional cash, Food and NFI, WASH services. HEKS is in process of developing protection programming to address the needs of women, girls, boys, and men while implementing mental health and psychosocial support, sexual reproductive health rights (SRH), and gender-based violence (GBV) response and prevention in Ukraine's east-southern oblasts. Therefore, HEK-EPRP is looking for a GBV case workers to join the women and girls safe space (WGSS) team in Odesa. The case workers will be in responsible of providing direct support, such as GBV case management and psychosocial support services, to vulnerable women and girls as well as survivors of GBV. The case workers will report to Protection Officer (GBV Focal Point.

Main responsibilities and tasks:

Responsibilities include, but are not limited to:

Case Management Support

  • Support counselling and GBV emergency case management services in line with the Inter Agency GBV Case Management Guidelines for GBV/CRSV survivors in Odesa.
  • Ensures implementation of case management process, referrals, follow-up, and case closures (if and when appropriate) in a timely manner.
  • Regular monitoring with follow-up and reviews progress of GBV cases.
  • Prepare monthly individual work plan and submit to Protection Officer (GBV Focal Point).
  • Ensuring a timely refer GBV survivors to the most appropriate services available (medical care, mental health and psychosocial support, legal counselling and assistance, safe shelter and livelihood opportunities) according to survivors needs.

Psychosocial Support: 

  • Provide individual and group psychosocial support activities inside women and girls safe space located in Odesa.
  • Offer awareness on various GBV topics together with Community outreach worker.
  • Facilitate, collect and report information regarding the overall situation of vulnerable and women and girls at risk. This is the same as in the community outreach worker.
  • Support the team of outreach worker and volunteers in provision of dignity kits, MHM, etc. 

Technical competences

  • Relevant experience helping GBV survivors and vulnerable women/girls is required.
  • Knowledge and understanding of health and social protection system of Ukraine, and familiarity with I/LNGO service providers.
  • Contribute to the program's and organization's integrity by maintaining the protection principles, Code of Conduct and Ethics, and adhering to anti-harassment, safety, and PSEA regulations.

Project Strategy and planning

  • Prepare monthly induvial work plan and share with Protection Officer.


  • The case worker will use GBVIMS systems to collect, store and analyze GBV survivor data and share with Protection Officer (GBV-FP).
  • Proficiency in Microsoft Word, Excel and Outlook.


  • Develop and maintain contact with relevant local stakeholders, humanitarian partners and service providers to strengthen access to services and build support for survivors.
  • Develop services mapping and functional referral pathway.
  • Coordinate with mental health and psychosocial support, child protection, health, and other sectors to strengthen integration and referrals


  • Represent HEKS-EPRP at field level coordination meetings when needed.
  • Organize/represent HEKS-EPRP in case management meetings, as required, with other GBV service providers.

Reporting and quality control

  • Seek feedback from GBV survivors, vulnerable target groups and adapt services accordingly 
  • Support with GBV needs and gaps assessment, safety audit, post-distribution monitoring and satisfaction survey.
  • Case worker will report directly to Protection Officer (GBV Focal Point) and share monthly progress report and GBVIMS+ incident report in a confidential manner.  
  • Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors.

Job requirements:


 University degree in Sociology, Psychology, social work and/or at least one-year relevant area work experience.

  • Understanding of humanitarian Response, especially protection concepts & approaches.
  • Demonstrated familiarity, respect, and empathy for affected populations.


  • Good interpersonal skills, good communication and listening skills, organizational & analytical and ability to work well in a team. 
  • Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services. 
  • Familiarity of monitoring & evaluation tools & documents is preferable.


  • Written & verbal proficiency in local language (Ukrainian & Russian).

HEKS/EPER offer:

  • Official employment.
  • Employment agreement - duration of the contract is 4 months extendable based on performance and availability of budget.
  • Competitive and decent salary 
  • Social package in accordance with the Labor Code.
  • Equipped workplace.
  • Medical insurance etc.

Qualified candidates should send their CV and cover letter in English to  Відправити резюме . Only short-listed candidates will receive notice requesting additional information. 

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