Roster: Head of Support Services SC-9

•  Type of Contract: Service Contract
•  Unit / Division: Management Services and Finance Units
•  Duty Station: Dnipro
•  Duration: 12 months (renewable)
•  Deadline: 15 December

Call for application: This is a call-for-application. If you are interested in joining our talent pool, submit your application. In case of any future opportunities that match your profile, you may be invited to apply and undergo a selection process.

Upon the completion of a competitive selection process, successful candidates will be placed on the roster and rostered applicants may be contacted in the future on an as-needed basis, for immediate opportunities.

What will you do in this position?

You will support the delivery of quality, customer-focused, value-for-money administrative services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy. As well as support the stewardship of WFP’s resources, monitoring budgets, forecasting, and ensuring effective management of funds. The position reports to the Head of the Sub-Office with functional reporting to the Head of Finance and Head of Management Services in the Country Office.

Why work with WFP Ukraine?

The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world who depend on its food supplies. The war has caused immense suffering for civilians, and displaced families, and disrupted supply chains and food production. It has caused one of the fastest forced population movements since the Second World War. Close to 6 million Ukrainians are still living as refugees across Europe, and almost 3.3 million are internally displaced. Many have lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south of Ukraine do not have reliable access to nutritious food.

WFP uses a combination of food and cash assistance to support communities affected by the war. This includes working with local partners to distribute food boxes in areas near the frontline and providing cash transfers in locations where people have access to banks and markets to buy food. Since March 2022, WFP has distributed food and cash assistance equivalent to 3.01 billion meals to people displaced and affected by the war.

At WFP Ukraine, we offer a wide range of benefits and entitlements and favorable working conditions for Service Contract holders. Some of them are:

• Competitive salaries per job level
• Pension contribution added to net salary
• Medical insurance with the possibility to enroll eligible dependents
• Applicable danger pay (revised on quarterly basis)
• Annual leave - 30 days per year
• 18 weeks of parental leave for birth mothers and 4 weeks of parental leave for non-birth parent
• 1 day per week remote working option within the duty station (subject to conditions)
• Accessible premises & reasonable accommodation
• Learning & development opportunities

How can you make a difference?

In this position, you will have to:

• Contribute to the development of functional annual plans, recommend longer-term improvements to policies, procedures, processes, standards, and systems to mitigate risks and ensure services provided support WFP’s strategic objectives.
• Perform functional analysis using data-driven approaches to contribute to the collection of relevant insights to support efficient planning and improved decision-making.
• Maintain partnerships with WFP’s internal and external stakeholders, other UN agencies and government entities to strive for efficiency and optimization of cross-functional processes.
• Assess the performance of existing resources and recommend new solutions aiming at efficiency, cost-effectiveness, and timeliness of operations and services.
• Support and monitor the execution of contracts to ensure value for money and optimal resource allocation and escalate any issues to more senior staff.
• Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.
• Identify gaps and provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).
• Support a culture of environmental sustainability by role-modeling actions that drive sustainability in all activities.
• Utilise digital tools and applications to their fullest potential, collaborating with technical experts to effectively adopt and adapt.
• Oversee the preparation of procurement plans and procurement actions within delegated authority ensuring compliance with WFP and Ukraine CO policies and procedures.
• Oversee fleet and travel activities ensuring cost effectiveness and efficiency.
• Contribute to and implement WFP country plans, including administrative and financial processes, aligned with WFP CO strategies and policies to facilitate efficient and effective administration service.
• Develop annual plans, and contribute to longer-term strategies and improvements to policies, systems and procedures to ensure services provided support WFP strategic objectives and are in compliance with corporate policies, standards, regulations and processes.
• Oversee the management of leases and MOUs for facilities and common premises.
• Administrative support to conferences, workshops, and retreats.
• Processing and management of invoices and payments related to all areas of work.
• Track and collate data to support others to improve policies, systems and procedures in order to minimize financial risks, improve the efficiency and effectiveness of operations, and ensure services are aligned with business objectives.
• Support the report on key data for financial status and outcomes of projects in accordance with corporate governance requirements, ensuring accuracy, deadlines, and accounting processes are complied with in close coordination with the Finance team based in Kyiv.
• Monitor budgets, and carry out forecasting for new and ongoing projects according to established corporate procedures and requirements.
• Guide and supervise more junior staff, serving as a primary resource and assisting them with more complex analyses and queries.

To join us in saving lives, changing lives, you will have:

Education: Advanced University degree in Finance, Business Administration, Accounting, or related fields, or First University degree in the same subject(s) with additional years of related work experience plus membership in an internationally recognized professional accountancy body such as the Association of Chartered Certified Accountants (ACCA), Institute of Certified Public Accounts (ICPA) or equivalent.

Experience: At least three (3) years of postgraduate professional experience in the relative business stream with experience in general administrative work. Additional years of experience will be an advantage.

Knowledge & Skills:

- Experience in Administration and Finance

- Has experience managing financial transactions. Budgeting, planning, and implementation management preferably managing back-office services

- Full computer literacy on Windows and MS Office is mandatory.

- Knowledge of an ERP system (SAP or equivalent) is an advantage.

- Has provided support in leading projects and input into function policies.

Language: Fluency (level C) in both in English and Ukrainian languages.

Before you apply... 

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.  

We aim to achieve parity and inclusion in our teams in Ukraine.  

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at Отправить резюме . 

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. 

How do you apply... 

To be considered, you are invited to apply via WFP’s recruitment portal. CV and cover letter must be submitted in English language. 

Only those who are short-listed candidates will be contacted for the next steps of our recruitment process.  

We also encourage you to create your candidate profile and set up WFP job alerts to learn more about all the opportunities available to join us and make a difference in the lives of the people we serve.