Enrollment (Sales) Advisor

American University Kyiv (AUK) is designed as a world-class private university based in Ukraine powered by Arizona State University. As one of the largest public university in the United States with over 135,000 students and 4,500+ faculty members, ASU has been ranked # 1 for Innovation in the United States, according to the U.S. News & World Report and is considered one of the most prestigious universities in the world according to Times Higher Education.

At  AUK, we deliver an American standard of higher education through our expanding portfolio of undergraduate, postgraduate, and lifelong learning programs. Prospective students will have the option of choosing between master's and bachelor's degree programs in IT, business and management.

Our Enrollment team is growing and we are looking for a highly motivated & self-driven Enrollment (Sales) Advisor. 

The elected candidate will be responsible for building relationships with potential students/prospects and support their enrollment in the university.

We offer our candidate:

• Opportunity to contribute to AUK development
• Official employment
• Social guarantees in accordance with the legislation of Ukraine
• Work schedule: 5/2 from 9:00 to 18:00
• Location: 3, Poshtova Sq., Kyiv, Ukraine 

 Responsibilities:

Our candidate must carry out the enrollment process for new students by monitoring and managing the assigned database to achieve the university goals. 

Other responsibilities include:

• Formalize new students’ enrollment 
• Attend appointments and provide information for those interested in undergraduate or postgraduate careers
• Follow up on the assigned database through telephone calls
• Achieve your daily, weekly, and monthly sales goal (enrollments) reaching the established conversion rates
• Walk along the applicant throughout their admission process (registration, exam, interview, payments) and follow up on each case individually
• Use of the Sales Force CRM (typing, reports, panels) 
• Complete the delivery of the students file with the company requirements on the established times  

Qualifications and Skills

EA’s applicants should meet basic skill and qualification requirements to be able to perform the common job duties. Skill requirements are:

• At least 1 year of experience as an education sales or service advisor
• Graduate in Business or any other commercial related diploma, overseas education in USA, UK, Europe will be considered as advantage
• Proficiency in English and Ukrainian Language
• Strong customer service orientation
• Effective communication
• Problem solving capabilities
• Advanced negotiation and presentation skills
• Readiness to work under pressure
• Intermediate level in CRM

The answer will be provided if the experience of the candidate meets the requirements of the vacancy.

We are looking forward to having you on our team!