Dispatcher at US Market

Job Description: 

Are you a highly organized and detail-oriented individual looking to start your career in the dynamic field of dispatching? We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Dispatcher. In this role, you will play a crucial part in coordinating the movement of goods and ensuring efficient transportation operations within the US market. While no prior experience is required, we are looking for someone who possesses strong communication skills, problem-solving abilities, and the ability to thrive in a fast-paced environment.

Responsibilities:

• Receive and process incoming orders and inquiries from customers, ensuring accurate and complete information is obtained.
• Allocate resources efficiently and dispatch drivers and equipment based on customer requirements and delivery schedules.
• Monitor and track shipments, ensuring on-time delivery and proactively addressing any potential delays or issues that may arise.
• Maintain constant communication with drivers, providing necessary updates, instructions, and support throughout their routes.
• Handle customer inquiries, resolve complaints, and address any issues in a professional and timely manner.
• Utilize dispatching software and tools effectively to manage and optimize transportation logistics.
• Maintain accurate records and documentation of all dispatch activities, including order details, driver assignments, and delivery status.

Requirements:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multi-task and prioritize in a fast-paced environment.
• Proficiency in using computers and basic software applications.
• Willingness to work flexible hours, including evenings, weekends, and holidays as required.
• Ability to remain calm under pressure and make quick decisions.
• Strong customer service orientation and interpersonal skills.

Benefits:

• Competitive compensation package.
• Comprehensive training program to equip you with the necessary skills for the role.
• Opportunities for career growth and advancement within the company.
• Supportive and collaborative work environment.
• Paid time off and US holidays (excluding probation period)

If you are eager to jumpstart your career in dispatching and are excited about working in a fast-paced environment, we encourage you to apply for this entry-level Dispatcher position. Join our team and be a part of a company that values its employees and offers opportunities for personal and professional development.

To apply, please submit your resume and a cover letter outlining your interest in the position and relevant skills and qualifications. We look forward to reviewing your application and discussing the potential of having you join our team.