Сommunications Specialist for Doctor Eleks (Ternopil) , #35087

Ternopil
Doctor Eleks (Division) – Account Management - Call center (Group) /
Hybrid
ELEKS is looking for a Communications Specialist in our Ternopil office.

Doctor ELEKS is a smart medical information system that allows healthcare organizations to deliver improved patient care at a lowered cost by automating and streamlining complex operating processes and clinical data management practices.

The mission of the product is:
Accelerating quality and value of health care service delivery.

REQUIREMENTS

    • Background in medical education or experience in medical institutions will be an advantage(primary/specialized medical care, insurance, medical equipment, etc.)
    • Previous working experience in communicating with people (call center, especially related to the medical field) would be a plus, but not necessary
    • Knowledge of the healthcare reform or desire to learn would be a plus
    • Advanced level of written Ukrainian language
    • Good communication skills
    • Willingness to develop skills in a new field
    • Computer literacy
    • Ability to communicate clearly and effectively
    • Politeness, responsibility, attentiveness
    • Customer orientation

RESPONSIBILITIES

    • Consult clients online/offline regarding the company's products and services
    • Register inquiries and forward requests to other departments
    • Participate in company events (exhibitions, webinars, presentations)
    • Participate in educational events organized by medical communities
    • Demonstrate customer orientation in communication and provide maximum assistance in quickly resolving client issues

WHAT WILL YOU GET WITH ELEKS

    • Above average compensation and competitive Social package
    • Challenging tasks
    • Competence development
    • Team of professionals
    • Dynamic environment with low level of bureaucracy
    • Medical insurance