Technical Writer (Technical Writer & Business Analyst)
About Us:
EVOGENCE is US-based industry leader in Interactive Digital Systems, Self-Service Kiosks and IoT solutions with clients in over 16 different industries and 20 + countries. Our [Ei] OS platform powers diverse variety of applications for both customer and employee facing self-service systems, entertainment venues, educational institutions and many other public spaces and environments. We are looking to expand our product development team with experienced professionals interested in long-term working and mutually beneficial relationship, professional growth and always being on the edge of market innovation.
POSITION: Technical Writer
LOCATION: Remote
Requirements:
- Fluent in both spoken and written English (B2+ level)
- Proficient in MS Word
- Able to format documents according to the company’s style guide
- Strong research and analytical skills for gathering information related to assigned tasks
- Basic understanding of SDLC
Responsibilities:
- Write and edit technical documents, including user guides, product manuals, functionality descriptions, release notes, and quick installation guides
- Create and maintain articles for the internal knowledge base
- Collaborate with the UI/UX team to develop consistent UI terminology and notification messages
- Produce how-to videos for end users
- Develop PowerPoint presentations on products and processes
- Assist in enhancing website content
- Participate in team meetings to gain insights into products and processes
- Conduct research and analysis of sample documents before starting any documentation work
- Perform other related tasks as needed
Preferred Skills:
- Experience in writing technical documentation or knowledge base articles
- Experience in creating how-to videos
- Knowledge of Visio for creating flowcharts and diagrams
We offer:
- Competitive salary;
- Paid vacation and sick leave;
- Medical insurance;
- Friendly staff
HRG
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