Compliance Manager / Менеджер з комплаєнсу

Polish Humanitarian Action (PAH) is currently looking for Compliance Manager to support PAH activities aimed to enhance localization effort.

General information

Organization: Polish Humanitarian Action (PAH), Warsaw-based international non-governmental organization with representation office in Ukraine.

Duty Station: Kyiv, Ukraine

Contract Type: Project-funded, fixed term

Reports to: Country Director

Supervises: PSEA Coordinator, Compliance Officer (and future compliance/safeguarding staff)

Duration: 12-month fixed-term contract with a 3-month probation period

Start date:  April 2026

About PAH:

Polish Humanitarian Action (PAH) is an international non-governmental organization providing humanitarian and development aid worldwide since 1992. So far, the interventions have been carried out in 46 different countries. By possessing long-standing expertise in the implementation of projects in WASH, FSL, Protection, as well as Nutrition and Education, PAH concentrates its global activities on ensuring sustainable development of regions suffering from consequences of armed conflicts, natural disasters, climate change and others humanitarian crises.

PAH has been present in Ukraine since August 2014 delivering humanitarian aid to the most vulnerable of the conflict-affected population. PAH provides assistance to internally displaced people, elderly, children and other vulnerable population groups. PAH is currently working in the sectors of FSL, protection, WASH and Shelter. For more information, please refer to: Homepage - Polska Akcja Humanitarna

Role Purpose

The Compliance Manager is responsible for the design, implementation, and oversight of the project’s compliance, risk management, safeguarding, and accountability systems. The role ensures full adherence to donor requirements, internal organizational policies, and national regulations while promoting strong internal controls, ethical conduct, and safeguarding standards.

This position fosters a culture of integrity, prevention, and internal ownership of compliance through proactive monitoring, partner capacity strengthening, and timely corrective actions.

Key Responsibilities

1. Compliance Framework and Risk Management:

• Establish and maintain a comprehensive compliance framework aligned with donor regulations and organizational policies.

• Develop and regularly update risk registers and mitigation plans (programmatic, financial, operational, and safeguarding).

• Ensure internal controls are documented, operational, and periodically tested.

• Lead compliance risk assessments for partners and project locations.

• Address context-specific risks related to frontline operations, access constraints, and remote management.

• Integrate risk mitigation measures into programme design and implementation in collaboration with programme teams.

2. Donor and Contractual Compliance:

• Interpret donor regulations and translate them into practical procedures and guidance.

• Review sub-awards, MoUs, and partnership agreements for compliance requirements.

• Ensure adherence to reporting, documentation, procurement, and financial standards.

• Support preparation for donor audits, spot checks, and verifications.

• Provide practical, risk-informed operational guidance to programme and support teams.

3. Partner Compliance and Capacity Strengthening:

• Conduct compliance due diligence and assessments of local implementing partners.

• Develop partner compliance improvement plans and deliver coaching and training.

• Carry out periodic partner monitoring visits and compliance reviews.

• Support partners in building sustainable in-house compliance capacity.

• Ensure compliance requirements remain proportionate to partner size, capacity, and risk profile.

• Provide compliance support across both direct implementation and partner-led programmes (e.g., Shelter, WASH, CVA, MHPSS, GBV, and other protection-related sectors).

4. Safeguarding and Ethics Oversight:

• Provide overall oversight of safeguarding, PSEA, whistleblowing, and investigation processes.

• Ensure confidential, safe, and trusted reporting mechanisms are functional.

• Supervise investigations and corrective actions where required.

• Maintain a clear distinction between community protection risks (GBV) and organizational accountability mechanisms (PSEA).

• Apply survivor-centred, confidential, and non-retaliatory approaches in all safeguarding-related processes.

5. Policies, Systems, and Training:

• Develop and update SOPs, codes of conduct, and compliance tools.

• Deliver staff and partner training on compliance, safeguarding, fraud prevention, and ethical conduct.

• Promote a speak-up culture and ethical leadership.

• Adapt compliance tools and training materials to frontline operational contexts and partner capacities.

• Ensure the practical application of compliance policies in daily operations.

6. Reporting and Leadership:

• Provide regular compliance reports to the Country Director.

• Escalate high-risk issues and recommend mitigation strategies.

• Participate in senior management meetings as the compliance focal point.

Qualifications and Experience:

• Minimum 7 years of relevant experience in compliance, audit, safeguarding, or risk management within NGOs or donor-funded projects.

• Proven experience working in conflict-affected or high-risk humanitarian settings.

• Demonstrated experience in partner compliance management and capacity strengthening.

• Strong knowledge of donor regulations and internal control systems.

• Previous staff supervision experience.

Core Competencies:

• Strategic risk analysis

• Investigation and problem-solving

• Training and capacity building

• High ethical standards and confidentiality

• Strong communication and negotiation skills

• English- Fluent

What PAH offers:

• Opportunity to gain experience in a professional and flexible international NGO, one of the largest organizations in Central and Eastern Europe.
• Work in a dynamic and motivated team.
• Voluntary medical insurance fully covered by the organization.
• Free English language courses and other opportunities for professional growth.
• Full social benefits package in accordance with Ukrainian legislation.
• Flexible work arrangements.
• Access to confidential psychological support sessions when needed.
• Additional days off in observance of public and religious holidays in Ukraine.

 Equal Opportunities and Non-Discrimination:

Our organization adheres to the principles of equality, respect for human dignity, and non-discrimination in accordance with the legislation of Ukraine.

We do not tolerate discrimination based on age, sex, gender identity, marital status, pregnancy, parental status, disability, health condition, race, skin color, ethnic or national origin, citizenship, language, religion or other beliefs, sexual orientation, or any other characteristic.

All candidates are assessed solely on the basis of their professional competencies and alignment with the position requirements.

 Employment of Persons with Disabilities:

The organization is open to employing persons with disabilities and ensures equal opportunities to participate in the recruitment process.

If needed, we are ready to:

• provide reasonable workplace accommodation.
• adapt the recruitment process.
• consider flexible working hours or remote work arrangements;
• create safe and accessible working conditions in line with individual needs.

If you require any accessibility accommodations to participate in the recruitment process, please indicate this in your cover letter.

How to Apply:

If you are interested in applying for this position, please send us the following documents prepared in ENGLISH:

• Short resume (max. 2 pages) including relevant information on your education and work experience.
• Indication of your availability to start your work for PAH.

Only shortlisted candidates will be contacted for an interview and/or technical assessment.

Please note: due to the urgency to fill the post, recruitment will be done on the rolling basis, and PAH reserves the right to recruit before the deadline.