Customer Support & Sales Representative.
As a 25-year industry leader, we are the premier importer and distributor of high-quality goods from Eastern Europe to the United States . Our mission is to bring exceptional products to the American market and build lasting partnerships with our clients.
Position Overview:
We are looking for a proactive and results-driven Customer Support & Sales Representative to join our team. This is a fully remote role where you will be the vital link between our company and our clients, managing relationships, driving sales, and ensuring outstanding customer satisfaction in the fast-moving consumer goods (FMCG) sector.
Key Responsibilities:
Handle inbound and outbound communications (via IP telephony) with existing and potential clients.
Manage the full sales cycle: from lead generation and negotiations to closing deals and account management.
Provide exceptional customer support, resolve inquiries, and build strong, long-term client relationships.
Accurately document all interactions, update client information, and manage sales pipelines in our CRM system.
Work proactively to achieve and exceed individual sales and customer service targets.
Requirements:
Proven experience in sales and negotiations within the FMCG industry .
English Level B2-C1
Strong client-oriented mindset with a dedication to providing excellent service.
Clear focus on achieving results and exceeding goals.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively in a remote setting.
Stable, high-speed internet connection is mandatory (a core requirement for the role).
Work Conditions & Schedule:
This is a full-time, genuine remote position. You will work from your home office.
Schedule: Monday to Friday, 8:00 AM to 5:00 PM Pacific Standard Time (PST / UTC -8) .
All work is performed using company-provided IP telephony (VoIP) and CRM systems .
We Offer:
A true and transparent remote work opportunity.
A stable role within a growing, established company.
The chance to work with unique products in a dynamic international market.
A collaborative team environment focused on shared success.
Ready to drive growth and build relationships from anywhere? Apply today!
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