Управитель(ка) з питань взаємодії (Східний Регіон)/ Area Coordinator (East)

Location: Dnipro 

Duration: till 31.12.2026 

Starting date: TBD 

Compensation and benefits: 2,377.14 € - 2 2,790.56 €, 200 € risk allowance (Dnipro), Private Medical Insurance, Psychosocial Support Service 

CARE 

CARE is among the world’s largest international non-governmental humanitarian relief and development confederations. CARE was founded in 1945 by American charity organizations in to overcome the food crisis  

in Europe after World War II.  It has a confederation organizational structure. Now country offices work in more than 110 countries of the world. CARE's humanitarian aid reached about 200 million people. The organization pays special attention to the expansion of women's rights and opportunities CARE strictly adheres to the principles of a human dignity, gender equality, non discrimination, and equal access to humanitarian services for all people, regardless of sex, age, gender identity, political or religious affiliation, or origin. 

CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. To maximise the impact of our work and to create more equitable and sustainable structures we work closely with civil society, government institutions and the private sector in our partner countries. We attach particular importance to working with local project partners, especially with organisations that promote  

women‘s rights and opportunities. They are an important  guarantee of sustainable success and that our activities  

are aligned with the real needs of the people. Together we  develop solutions, involve local institutions such as 

authorities, governments, local councils or informal groups  such as women‘s groups. In this way, we ensure that local expertise is always at the forefront and guides our actions. We work with partners who share our vision and goals. The  relationship with our partners is built on the firm foundation of our values, mutual trust, transparency, equality and the will to learn from each other.  

Context in Ukraine 

CARE launched its humanitarian operations in Ukraine in March 2022, in direct response to the full-scale invasion and the rapidly escalating humanitarian crisis. As millions of people were forced to flee their homes and critical infrastructure came under attack, CARE mobilized to provide immediate, life-saving assistance to conflict-affected communities across the country. In the initial phase of the response, CARE focused on meeting urgent needs through a multi-sectoral humanitarian approach, including cash assistance, water, sanitation and hygiene (WASH), protection, sexual and reproductive health (SRH) and shelter support. From the outset, protection and dignity were central to all interventions, guiding programme design and delivery across sectors.  

Since 2022, CARE-supported programmes have reached more than 1.5 million people across Ukraine.   

CARE UKRAINE 

CARE’s response in Ukraine is implemented primarily through partnerships with Ukrainian civil society organisations, including women-led groups and women’s rights organisations that are deeply rooted in the communities they serve. More than 70% of CARE’s funding in Ukraine is channelled through national partners, strengthening local leadership and enabling sustainable, community-driven humanitarian action. Since the start of its operations in the country, CARE has partnered with over 20 national organisations, including Stabilization Support Services,  Girls, YurFem, East SOS, Avalyst, Women’s Perspective, and others.   

A defining feature of CARE’s work in Ukraine is its leadership in advancing gender-responsive humanitarian action. Together with the NGO Girls, CARE co-chairs the Gender in Humanitarian Action (GiHA) Working Group in Ukraine and was among the first organisations to conduct and publish Rapid Gender Analyses in response to the crisis. The evidence and recommendations generated through these analyses have since informed a gender-sensitive and gender-transformative approach to humanitarian response across Ukraine, influencing both CARE’s programming and wider sectoral practices.  

In practice, this commitment is reflected in CARE’s strong programmatic focus on protection, with particular emphasis on preventing and responding to gender-based violence (GBV) and addressing psychosocial needs. CARE and its partners provide GBV case management, psychosocial and legal support, and dignity kits, working closely with trusted women-led and women’s rights organisations to ensure services are accessible, survivor-centred and contextually appropriate.  

General objectives  

The Area Coordinator is a role within CARE Ukraine, reporting directly to the Country Director. The position combines leadership of the Dnipro Area Office (including oversight of the Kharkiv sub-office) with external representation to regional and local government, donor and INGO and CSO partner representatives based in the east and south of Ukraine. 

The incumbent ensures effective coordination between programs and support functions, represents CARE to regional, district and Hromada administrations, and maintains strong relationships with humanitarian actors. The role requires a balance of operational experience, team management skills, policy/legal knowledge, and the ability to build influence at national and subnational levels. 

Function 

Responsibilities 

Representation & Government Relations at the regional and local level 

• Represent CARE to oblast-level authorities in Donetsk, Kharkiv, Zaporizhzhia, Dnipro, Mykolaiv, and Kherson regions. 

• Support Project Managers and program staff in representation to government bodies at the Hromada and community level. 

• Proactively promote CARE’s mission and activities to increase visibility with government authorities in the east and south of Ukraine. 

• Prepare and deliver briefs, presentations, and recommendations for engaging with government at regional and district level. In collaboration with the Advocacy Advisor, seek opportunities for CARE to contribute to regional and local government planning processes.  

• Provide a field perspective on and contribution to the development of national level CARE advocacy strategies and products. 

• Ensure CARE is aware of and compliant with new and existing government policies, laws, and administrative regulations relevant to operations and programs. 

Area Office Leadership & Coordination 

• Ensure the effective functioning of the Dnipro Area Office and the Kharkiv sub-office, including oversight of daily operations and compliance with CARE standards. 

• Coordinate between program and program support staff to ensure smooth operations and timely delivery of support services. 

• Collaborate with the Security Coordinator to ensure two-way information flow, advise on security information needs, and maintain a safe working environment. 

• Chair internal regional coordination meetings to facilitate cross-team communication, problem-solving, and joint decision-making. 

• Monitor staff performance, team morale, and office culture, addressing challenges and fostering a supportive work environment. 

• Ensure CARE staff and partners in the East and South receive adequate programmatic and operational support that is cost-efficient, donor-compliant, and aligned with CARE accountability principles. 

• Provide support where and when gaps in resources are identified (including administrative tasks, assessments, and other) to facilitate program implementation and enhance internal coordination. 

Strategy & Program Support 

• Monitor and analyze the political, humanitarian, and security context in Eastern and Southern Ukraine, providing regular updates and recommendations to senior management. 

• Serve as a resource person for context analysis, needs assessments, actor mapping, and local partner capacities. 

• Support the Partnership Lead in the mapping of potential partners, and support Program Managers in constructing and strengthening the relations with partners and the implementation of capacity development plans. 

• Actively engage with non-partner organizations and coordination networks to promote information sharing, context analysis and CARE positioning.  

• Contribute to the development and review of CARE Ukraine’s strategies, ensuring that regional realities are taken into account. 

• Provide inputs to proposal development and donor engagement, ensuring accurate contextual information is reflected. 

• Promote gender integration and CARE’s programmatic principles in all area-level planning and coordination. 

Staff Management 

• Support line managers in identifying and implementing coaching, mentoring, and professional development opportunities for staff. 

• Work with HR to review job descriptions, staffing structures, and capacity-building plans for the area team. 

• Ensure compliance with CARE’s HR policies, Code of Conduct, safeguarding, and anti-fraud/anti-corruption standards. 

Coordination with Country Office  

• Maintain regular communication with the Country Office in Kyiv and ensure alignment of area operations with national priorities. 

• Represent CARE in donor, UN, and INGO coordination fora at regional and district levels. 

• Facilitate visits of donors, journalists, diplomats, and senior CARE staff to the Eastern and Southern Area of operations. 

• Travel regularly between Dnipro, Zaporizhzhia, Kharkiv, Kyiv, Mykolaiv and Kherson and other locations as required by government relations and representation duties. 

Safeguarding, Code of Conduct, and Compliance 

• Ensure all staff in the Dnipro Area Office and Kharkiv sub-office understand and adhere to CARE’s Code of Conduct, Safeguarding Policy, Anti-Fraud and Anti-Corruption Policy, and Prevention of Sexual Harassment, Exploitation, and Abuse (PSHEA). 

• Act as a role model in promoting accountability, transparency, and integrity in all internal and external engagements. 

• Support spot checks, capacity-building sessions, and compliance monitoring in coordination with the Partnership Department. 

Flexibility & Other Duties 

• Additional tasks as requested by the Country Director. 

• Support emergency response efforts in Eastern and Southern Ukraine 

Requirements & Qualifications: 

Essential 

• A minimum of 3 years management experience 

• Understanding of structure and protocols of Government of Ukraine at Hromada/ rayon/ oblast level 

• Knowledge of finance, procurement, HR and occupational health and safety practices 

• Experience of working within a matrix organization structure 

• Proven ability to work collaboratively with colleagues in other departments or locations, as well as experience leading diverse teams.  

• Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are necessary.  

• Negotiation and influence skills 

• Leadership skills and ability to make decisions in difficult situations  

• Capacity to work under a high level of stress   

• Trustworthiness and sense of responsibility  

• Politically sensitive with qualities of patience, tact, and diplomacy 

• Computer skills (including Excel and Word) 

• Bachelor’s or Master’s degree in development or other social sciences or relevant degree  

• Proficiency in Ukrainian and English 

Desirable: 

• Knowledge of humanitarian systems, institutions, and donors, including standard procedures and accountability frameworks  

• Knowledge of emergency response procedures, and experience with implementation of emergency responses 

• Experience working in partnership with Ukrainian civil society organisations, including community-based organisations (CBOs) and womens rights organisations (WROs)  

• At least 2 years of experience working with an INGO  

• Significant field operations experience with humanitarian and/ or development programs 

Safety and Security 

Ensure compliance to CARE Ukraine Safety & Security Policy and Procedures and Standard Operating Procedures as guided by the Safety & Security Manager both in the office and when in the field. 

Attending the necessary Mandatory Safety & Security Induction on the first week of arrival and attend the Safety & Security Training as registered by the Security Team. 

Responsible for personal health, safety and security while working with CARE Ukraine. 

Immediately inform Safety & Security Manager/Deputy or Area Safety & Security Coordinator when in field in case incidents related to health/safety/security take place. 

Accountability 

A commitment to CARE values and CARE’s integrity framework is critical to working with CARE. Any candidate offered a job with CARE will be expected to adhere to the following key areas of accountability: 

Comply with CARE’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviors protocols. 

Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area. 

Report any concerns about inappropriate behavior of a CARE staff or partner. 

Safeguarding: 

Children and vulnerable adults who CARE because of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that CARE shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates. 

Gender equality: 

CARE is committed to meeting the standards of the CARE International Gender Policy (2019). Through this policy, CARE seeks to promote the equal realization of dignity and human rights for girls, women, boys and men in all diversities, and the elimination of poverty and injustice. Specifically, this policy seeks to improve the explicit incorporation of gender in programmatic and organizational practices. 

The main responsibilities include: 

Accountability within CARE: 

A commitment to CARE values and CARE’s integrity framework is critical to working with CARE. Any candidate offered a job with CARE will be expected to adhere to the following key areas of accountability:  

• Comply with CARE’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols. 

• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.  

• Report any concerns about inappropriate behaviour of a CARE staff or partner. 

Safeguarding: 

Children and vulnerable adults who come into contact with CARE as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that CARE shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.  

Gender equality: 

CARE is committed to meeting the standards of the CARE International Gender Policy (2019). Through this policy, CARE seeks to promote the equal realization of dignity and human rights for girls, women, boys and men in all diversities, and the elimination of poverty and injustice. Specifically, this policy seeks to improve the explicit incorporation of gender in programmatic and organizational practices. 

How to apply: 

CARE values equal opportunities and diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. 

Please send your CV (in pdf format max. 4 pages) and a cover letter in English to  Відправити резюме , no later than 13.03.2026.  Please name your documents Surname_CV, Surname_Cover Letter.  Put “Job Title Name” as the subject title of your email:  Відправити резюме  

The candidates are interviewing on a rolling basis. The organisation reserve the right to fill the position prior to the closing date. 

Please note that only shortlisted candidates will be contacted.   References will only be contacted after the interview.  

Please pay attention - this position is open only for national candidates. 

People with disabilities are encouraged to apply. War veterans are encouraged to apply.